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How betlike Handles Your Personal Data

At betlike, your personal data belongs to you — we collect only what we need to run your account, process deposits through UPI, Paytm or PhonePe, and keep…

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betlike How betlike Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about you, our privacy team is ready to help through the channels below.

Email Privacy Request Send your data access, correction, or deletion request to our dedicated privacy address. Include your registered email and account ID so we can locate your records without delay and process your request accurately.
Live Chat Support Open the live chat widget on betlike.buzz any time to raise a privacy question directly. Our support agents can log a formal data request on your behalf and escalate it to the privacy team within one business hour.
Help Centre Ticket Submit a written ticket through the Help Centre for a traceable, timestamped record of your privacy enquiry. You will receive a case reference number and a follow-up response within the seven-day handling window we commit to.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

betlike applies layered security across every stage of data handling — from the moment you enter your details at registration through to how long we keep your records…

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile.

Payment Data Handling

UPI, Paytm and PhonePe transaction references are stored only as long as needed for accounting reconciliation — typically 12 months…

Account Security Layers

Every account login is protected by password hashing and optional two-factor authentication via SMS to your registered Indian mobile number.

Data Retention Schedule

Active account data is retained for as long as your account remains open.

Third-Party Sharing Rules

We share your data with our payment processors, identity verification partners, and fraud-detection services only to the extent necessary to…

Requesting Changes to Your Data

To correct an error in your name, email, or date of birth, submit a request through Live Chat or the…

Answers to Common Privacy Questions

Below you will find direct answers to the privacy questions we hear most often from account holders in India. If your question is not covered here, reach out via Live Chat or a Help Centre ticket and our privacy team will respond within the committed seven-day window.

We collect your full name, email address, date of birth, mobile number, and the device and IP address you use to connect. Payment method details such as your UPI-linked mobile number are captured only for transaction reconciliation and are not stored beyond that purpose.

After account closure we retain transaction logs for up to five years to meet financial record-keeping requirements under applicable law. All other personal data — including your email address and device identifiers — is deleted within 90 days of the account closure being confirmed.

Yes. Submit a data access request through our Help Centre or Live Chat with your registered email and account ID. We will compile and send you a copy of your personal data within seven working days of receiving the request, at no charge.

We do not sell or share your personal data with third-party advertisers. Data is shared only with payment processors like Paytm and PhonePe, identity verification services, and fraud-detection partners, each under strict contractual limits that prohibit secondary marketing use.

Session cookies keep you logged in during play; analytics cookies help us identify slow-loading pages on mobile devices. You can disable analytics cookies in your browser without affecting deposits or withdrawals. Essential session cookies cannot be disabled as they are required for account security.

Contact our privacy team immediately via email or Live Chat, quoting your account ID. We will acknowledge your complaint within 24 hours, investigate the handling of your data, and provide a written response within seven working days. Where local law provides further remedies, we will advise you of those options.

Raise a correction request through the Help Centre and attach a valid government-issued ID that confirms the correct details. Our team will verify and update your record within five working days, then send an email confirmation once the change has been applied to your account.

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